Like in airplane cockpits, the management of an enterprise requires gathering the three main engines of the modern enterprise: the decision makers, the knowledge (e.g. business intelligence dashboards and applications), and the tools to start implementing the decisions and roll up the actions.
Talking to the top management of major French multinationals, we discovered that corporations suffer from several major problems:
- Lack of access to the right set of business intelligence documents/data, typically decision-level dashboards, during key meetings;
- High costs of travel (prices and time spent) for some decision makers to join physical management meetings;
- Absence of key decision makers at some important top-level management meetings which often prevent top-level managers from making fast and quality decisions at the right time.
The solution to the above challenges was to design and implement a virtual space that allows:
- Ubiquitous access from anywhere using an Internet / Intranet connection;
- Inclusion of any existing business intelligence dashboards or applications;
- Audio communication with external people.
The benefits of the resulting Open Wonderland-based Cockpit Enterprise 3D application include:
- Better and accelerated decisions;
- Better performance of management teams;
- Reduction in costs associated with travel and physical room equipment;
- Integration of existing business intelligence tools and infrastructure.
Open Wonderland key features that allowed us to design and build this functional virtual management cockpit include:
- Ease of adding business intelligence documents, on-demand, using drag & drop;
- Flexibility to run business intelligence applications (like JasperReports or SAP) from inside the cockpit, in shared mode;
- Integrated telephony functionality, allowing external users to join the discussions, participate in the decisions, and … get the actions!
- Extended security, to ensure that top level conversations are kept confidential within a secured space;
- Tools to create “mixed reality” environments that synchronize video and audio in real time between physical meeting rooms and the virtual cockpit.
The figure below shows the high-level architecture of the virtual management cockpit: